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If you have previously successfully connected a third party tool to Lytics and you discover that integration is no longer importing or exporting. You may try stopping the existing export and starting a new one. If you are not able to set up a new version this is likely because you need to reauthorize.

The email address or credentials of your third party tool's account may have changed. If so, reauthorize with the new credentials and try setting up the integration again. If that doesn't help, contact Lytics Support for further troubleshooting.