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Can I use offline data with Lytics?
Yes. For our Enterprise customers, Lytics offers professional services to onboard user-level data from sources such as internal databases, customer relationship management (CRM) systems, and flat CSV files. To learn more, please contact Lytics Support or your Lytics account representative.
I have a large amount of data, are there any limits to the Lytics platform?
Default limits exist to ensure proper data integrity for client accounts and optimum performance of the Lytics platform.
Can I use Google _utm data in Lytics?
Yes, by default Lytics makes all UTM data available for segmentation when we see it. We recommend populating all of your campaigns with all relevant and available UTM data fields.
Can I track opens and clicks from email with Lytics?
Yes, most of the Lytics email integrations import activity data such as clicks and opens by default through their APIs. You can further configure the links in your emails to help collect additional data that may assist in merging anonymous and known profiles. Reach out to our support team ([email protected]) for more information.
How far back does user history go?
Lytics processes and stores the complete history of a user. As long as Lytics has received an event for a user, it is stored indefinitely.
Why am I no longer seeing a field in the raw data stream?
The data streams section of the Lytics interface automatically filters out fields that occur less than 0.1% of the time and that haven't been seen in the past 7 days.
Can Lytics collect data from Accelerated Mobile Pages?
It is possible to send data into Lytics from Accelerated Mobile Pages (AMP) using the amp-analytics component by treating Lytics as an in-house analytics provider.
Can I pass custom cookie data to Lytics?
Yes, Lytics recieve custom cookie data on a per-account basis with no extra development work. You can add custom cookies via the dashboard by navigating to Account Settings > Tag and editing the Customn Cookie keys field. For more details see Editing Your Account.
How can I change the stream name that comes from web?
See the stream key under Configuration Options.
Where does the web location data in my account come from?
Lytics does a lookup based on user IP through service called GeoIP from a company called Maxmind.