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Any Audit Informations exists for a profile in Lytics
The profile information's in our Lytics account are created through Lytics API and frequently the profile details are getting updated within via Lytics API calls from our internal systems.
So is there any way to know when a profile is updated in Lytics and what all values are modified and does lytics keep track of audits against a profile
Posted by Mathew 11 months ago
When I send data to Lytics my map field is being completely rewritten each time its updated.
I've tried to send data to my account in a variety of ways and each time an event is sent it is rewriting my map field entirely instead of just adding a new key to that map. What am I doing wrong?
Posted by Anonymous 12 months ago
Where can we get the definition for the following fields? How are these fields derived? (e.g. _num_events)
In a user audience, there are some fields that is not related to any data stream (these were not custom defined fields as the "stream" value is blank).
This include.
\_cust_sz
\_internal_sz
\_num_aliases
\_num_conflicts
\_num_days
\_num_events
\_num_streams
\_total_sz
I can't find in the document what each of these fields mean or how are they derived. Can anyone shed some clarity for each of the said fields? The field names seems to infer important values but unless there is a relevant reference, the use seems to be speculative at best.
Posted by null about 1 year ago
How and where are my authoriztion credentials stored?
Lytics takes great care to securely store any tokens or authorization credentials necessary to maintain connection to up or downstream channel tools. Upon submitting any type of auth credentials, such as oAuth or key/secret, an "authorization" record is created in our account database. This contains the contextual information such as author, description, etc, as well as an encrypted copy of your credentials.
When it comes to the encryption we adhere to the Advanced Encryption Standard (AES) to ensure credentials are never surfaced in a consumable way outside of our backend system processing. Any API calls will result in returning either no credentials or an encrypted version of the credentials.
### What is AES?
AES, or Advanced Encryption Standard, is a block cipher that was selected by the U.S. National Institute of Standards and Technology (NIST) as the standard for the encryption of electronic data. AES is a symmetric cipher, which means that the same key is used for both encryption and decryption. AES is a block cipher, which means that it operates on data in blocks of 128 bits. AES has three key sizes: 128 bits, 192 bits, and 256 bits. The 128-bit key size is the most common, but the 192-bit and 256-bit key sizes are also secure.
AES is a secure algorithm because it has a large key space and a complex structure. The key space is the number of possible keys that can be used to encrypt data. The larger the key space, the more difficult it is to break the encryption. AES has a key space of 2128, which is an extremely large number. The complex structure of AES makes it difficult to find weaknesses in the algorithm.
AES has been extensively tested and has not been broken to date. It is widely used by governments, businesses, and individuals to protect sensitive data.
Posted by Mark Hayden over 1 year ago
I am receiving the error "unable to load lytics synchronously: defaulting to asynchronous", what can I do?
The reason you are seeing this is because you are most likely using the legacy Lytics synchronous tag in Google Tag Manager. GTM is loaded asynchronously and works best using our asynchronous tag.
Please update the Lytics JavaScript tag you have loaded in GTM to the Asynchronous tag.
Posted by Mark Hayden over 1 year ago
Can I collect user data from Twitter?
Twitter has fairly rich APIs that enable marketers to download vast troves of data. Most of this data is not in a format that is easily accessible to Lytics since identifying events would not map to our user profiles. Some marketers make use of Twitter by downloading .csv files of key customer audiences for ad targeting on Twitter. This tactic may make sense for you, reach out to Lytics Support to explore more options.
Posted by Mark Hayden over 1 year ago
Why has my integration stopped working?
If you have previously successfully connected a third party tool to Lytics and you discover that integration is no longer importing or exporting. You may try stopping the existing export and starting a new one. If you are not able to set up a new version this is likely because you need to reauthorize.
The email address or credentials of your third party tool's account may have changed. If so, reauthorize with the new credentials and try setting up the integration again. If that doesn't help, contact Lytics Support for further troubleshooting.
Posted by Mark Hayden over 1 year ago
Can you integrate with a tool that's not on the integrations list?
For the most part, our list of integrations in the Lytics interface reflects most tools we currently integrate with natively. Some integrations work through our Javascript tag and may not be reflected in the interface. Reach out to our support team to check if we have any existing connector with your tool. We can also develop new integrations for customers as part of a service agreement.
Otherwise, many tools allow for CSV exports of their data which can be imported to Lytics through the CSV Import option under custom integrations. Contact Lytics Support for assistance.
Posted by Mark Hayden over 1 year ago
What are custom integrations?
Custom integrations help you get data in and out of Lytics when a direct integration is not available.
Audiences in Lytics can be exported as a CSV file via email, or dropped onto an SFTP server of your choosing. CSV files are readily consumed by many service providers allowing for a quick, manual transfer of data.
Data from web services without a direct integration can be imported into Lytics through custom integrations. Most services provide a CSV or JSON data file export, which Lytics can consume as a custom data stream. Once a data file is exported from your service provider, it can be uploaded to an SFTP server where it will be picked up and read in as a new data source. The integration can be configured to run on a continual basis, so if data files are placed into the SFTP hourly or daily basis, the files will be processed as they come in. See our Custom Integration documentation for more detailed information.
Posted by Mark Hayden over 1 year ago
How do I set up my SFTP folder to post or download files to Lytics?
1. From Data > Integrations in the Lytics interface, select the custom integrations tile.
2. Select Import CSV.
3. Select Use Lytics Managed SFTP Instead.
Your SFTP account is now set up. The host to connect to will be sftp.lytics.io. Contact Lytics Support for your specific login credentials. Please note that SFTP access is limited to an SFTP client and is NOT accessible via web based / browser login.
The Lytics managed SFTP service was updated as of June 1, 2020. See this article for more information.
Posted by Mark Hayden over 1 year ago