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Hello. I have a modal/Experiences question. If you have an Experience that is stand-alone - not in a goal, how would that Experience get prioritized for being shown? I am trying to troubleshoot why a modal is getting very low engagement and want to be sure I consider everything that might impact the serving of the modal.

experiencesbest practices

Posted by Sean McMahon 5 months ago

ANSWERED

Our site is built using a framework in .net. Can I still use the free developer tier?

Your free tier mentions Drupal and WordPress but we are curious if there are capabilities outside of those two CMS platforms?

developer tierpersonalization engine

Posted by -- 5 months ago

ANSWERED

Personalization Engine - Anti-Flicker CSS?

From an agency:

cssflicker

Posted by James McDermott 6 months ago

Personalization Engine - Tag Implementation - CMS Plugin or Google Tag Manager?

From an agency partner:

Posted by James McDermott 6 months ago

ANSWERED

Cloud Connect Provider Options Not Showing

I’m encountering an issue with the Cloud Connect feature. Previously, when I searched for cloud providers like Google Cloud or Databricks, the relevant options were visible. However, now, when I search for them, it shows “no providers,” as you can see in the attached screenshot.

Posted by Bharadwaja Raghavendra Kumar 6 months ago

ANSWERED

What is the procedure for bulk deleting user profiles while ensuring that Lytics configurations remain unchanged?

Is it possible to maintain the Lytics configurations—including schema, mapping, audiences, and API settings—while deleting user profiles created within a specific time frame? This would facilitate the removal of test user profiles, ensuring that audiences remain clean and enabling the generation of more accurate reports.

Posted by Soham Sengupta 6 months ago