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What are custom integrations?
Custom integrations help you get data in and out of Lytics when a direct integration is not available.
How do I set up my SFTP folder to post or download files to Lytics?
- From Data > Integrations in the Lytics interface, select the custom integrations tile.
- Select Import CSV.
- Select Use Lytics Managed SFTP Instead.
How do I identify my email subscribers on link clickthrough?
Lytics is capable of pulling query string parameters out of urls and this can be used to identify your email subscribers on your website when they click through an email link. Each email tool may have a different way of supporting custom values in an email template. As an example, lets look at Mailchimp:
I am receiving the error "Parameter for Custom Dimension is too long (max 150)" from Google Analytics, what should I do?
Google Analytics has a limit on the number of characters (bytes) for custom dimensions. It is set at 150 bytes which means if you attempt to pass a group of audiences from Lytics to GA where the total is over 150 characters you will receive a warning (Parameter for Custom Dimension is too long (max 150)) in GA or Google Tag Manager and the audiences will not be received in GA.
Does the AWS S3 export support diffs?
Currently, our AWS S3 export operates on full segment scans. This means that each export will contain all users in the selected audiences. Supporting diffs is under consideration for a future enhancement but is not currently available.
How do I update my authorization credentials for an existing integration?
The best way to update an authorization is to add a new authorization for the integration that is changing. Lytics Support can help with this transition.
How do I know my integration is working?
You can verify that data is coming into Lytics by navigating to Data -> Data Streams. The default stream, unless otherwise configured will contain your web data and then you will see your other integrations in the drop down of stream names. Each stream page will show you the last time we received data.
My site content changed. Can Lytics ignore the old topics and affinities?
If the structure and topics of your website change, you may want Lytics to ignore old content and start analyzing new content. This would ensure that your content topics and affinities on Lytics are only based on your current site content.
Sometimes I see content articles that are not from my site domain. Why?
This is most often caused by a referral visit where we receive the referral URL in an event. Lytics will enrich any event with a url field included in it. To ensure that only your domains are being enriched by Lytics, we can set up a list of allowed domains for your account. Then filter out any existing content of an incorrect domain in your account. Please contact [email protected] for assistance.
Can we merge our own content taxonomy with Lytics?
The Lytics Content Affinity Engine provides users with a taxonomy of rich tags on millions of topics. In most cases, the Lytics Content Affinity Engine provides users with all the topic modeling they need to power great personalization. In the event that you’d like to add your own taxonomy to what the Lytics Content Affinity Engine offers, you can add custom topics to the content graph and user affinities by adding a “meta” element to the web page. Here is an example: